Hi,
We have a DELL R910 server (Service Tag:<ADMIN NOTE: Service tag removed per privacy policy>) and have read some articles here about the problem "E1234 Memory Riser Power Failure" . We have done some of the suggested troubleshooting. On our system, here's what we've done so far:
1. Reseat the Memory Riser G and its DIMMs. Same problem encountered.
2, Cleaned the Slot and contacts of the riser for any dusts or dirt. Same problem encountered.
3. Swapped Memory Riser from C with that of from G slot. Same problem encountered (the problem is still on Memory Riser G slot)
4. Removed the Memory Riser from slot G so there's no Memory Riser installed on slot G. Same problem encountered (the problem is still on Memory Riser G slot)
So it seems that slot G on the System board unit have a problem. I haven't replaced the system board unit yet (will be waiting for replacement). Is there any other way to make this server boot up as we need this one badly. Can we just disable slot G and place the Memory Riser on the other slot allocated to that CPU? (Note: we have 4 CPUs, so we have 2 slots of Memory Risers per CPU)
Regards,
Paolo