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Error applying update to SAS Drive

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I got the following error while running the .exe file to update the firmware on a hard drive in a PE R610 server:

The operation was not successful because the device buffer write has failed.  Run diagnostics to verify configuation and try again.

 

I initially tried installing this update via OpenManage Essentials but the task failed so I then went directly to the server needing the update, downloaded the update from Dell's site and ran the .exe file from the desktop of the server.

Any ideas?

Thank you,

KBeau


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