Hello,
We have some 2 upgraded SIP cables, MPUIQ-VMCHS Modules, which we would like to use for remote media installation purposes. We plan on using them on a Dell 2161DS KVM switch and a Dell 4161DS switch but we are running into problems getting it to respond on the KVM.
We performed the latest firmware upgrades on the 2161DS (latest firmware is 2011) and 4161DS (latest firmware is 2013) but both KVMs do not recognize the upgraded SIP cable. It recognizes it as a "Suspect" but we cannot manage it. There was a forum that mentioned the solution was to upgrade the firmware but that did not work ( http://en.community.dell.com/support-forums/servers/f/956/t/19591247).
Additionally the light of the SIP module displays a "power" led light but never changes to "active" light
It would be great if we could get a confirmation and response on how to allow these SIP cables to work on the 2161DS and the 4161DS Dell KVMs and if they are even compatible with the latest firmware applied to them.
Regards,
Andreas Drbal
Engineering Infrastructure Services, Citrix