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T130 Fan Speed Algorithm

September 16, 2016, 3:11 am
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I have a T130 server (1 week old) and since adding a Broadcom 5722 (single port NIC) the cooling fan has speeded up significantly (and very noisily). Running OpenSUSE 42.1 and functionally all is perfect.

I cannot get anyone from DELL to reply to my query that if I lash out and buy a "supported" NIC (which it seems will have to be a minimum of a DP which is a waste as I only want one additional port) will the "supported" cards result in a similar noisy machine ?

The Broadcom 5722 is rated at 1.41 Watts. The "supported" Broadcom cards (5719 or 5720) have power ratings of 1.21 -> 2.06 Watts (5720) and 2.41 -> 4.12 (5719) so, if the "supported" cards don't cause a fan speed increase then I see no justification for this happening with the 5722 card.

I understand there is some way to defeat/modify this fan speed algorithm but I do not understand how to do this on a Linux based machine - there is a gap in my knowledge.

As far as I can tell the BIOS is the latest available.

Any ideas ?

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Placement of Memory in Dell R 720 servers and Processor speed

September 16, 2016, 6:35 am
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I am trying to setup a Dell Poweredge R 720 server( Dual Intel Xeon E5-2640 2.5 Ghz 6-Core CPU’s)  with 48Gb Ram (12 x 4Gb PC3L-10600R). My question is regarding the placement of RAM in the DIMM slots for maximum performance. I believe this Dell R 720 server has 24 sockets (slots). So each processors is allocated 12 sockets. The 12 sockets are then divided into 4 memory channels, meaning each channel has 3 sockets (slots) allocated. ( White, Black and Green coloured)

I want to use 48 GB (12 * 4 GB RAM) in this server. It would mean i will use 6 sockets per processor. In each individual processor it has 4 memory channels. From the memory configuration guide i can see that single rank RDMIMM can be populated on 3 sockets per channel. So i can fill up channel CH0 and CH1 for CPU 1 and CH2 and CH3 on the right hand side for CPU2. This will mean that i wont be using CH2 and CH3 for CPU 1 and CH0 and CH1 for CPU2. Please correct me on this and let me know that i will be utilising the full potential of the memory and processor by having this placement.

Second part of the question is related to the processor Dual Intel Xeon E5-2640 2.5 Ghz 6-Core. This processor has a memory bandwidth of 42.6 GB/s. Does that mean the processor can support maximum RAM of 42.6 GB/s for the 4 channels allocated on the motherboard. This cant be right as this server can support upto 384 Gb. Can someone explain where im getting it wrong on this. Thank you 

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Reported fault on every SATA drive when connected to a Perc 6/i raid controller

September 15, 2016, 3:47 pm
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I recently purchased a Dell R710 (service tag <removed>) that came with a Perc 6i integrated raid controller.

I also purchased 6 (Dell Certified 1TB Enterprise SATA 3.5") hard drives, (WD1003FBYX-18Y7B0) that came with a SATA HDD Tray cady. http://goo.gl/jwalpE

Some time after booting, every drive caddy starts flashing and I get the error message "Fault detected on drive" for each drive. After rebooting and pressing ctrl+r when prompted, then pressing ctrl+n to view physical drives, it says that there are none.  I have tried  reseating everything: the drives, cables, back pane, raid controller, and riser cards with no luck. 

If it helps any, the raid controller firmware version number is 6.3.3.0002
and I am waiting for a new battery for the raid card. 

Is this a problem stemming from a malfunctioning raid battery, or is there a way to test if the problem is a bad raid controller, back plane, or cables.  It doesn't seem likely that both cables would go bad so maybe its not the cables. 


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Dell T110 ii F10 automatically on startup

September 15, 2016, 11:33 pm
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Server Dell T110 ii company automatic on startup F10 how to overcome ?

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R710 displays only 640x480

September 16, 2016, 2:19 pm
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I have 2 Dell R710's that only display 640x480 out of both the VGA ports. There is no indication of a video driver issue, and these devices are on 24/7 so it's not like it happened during a reboot. Any idea's?

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Dell 510 MIX memory configuration

September 17, 2016, 3:41 am
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I have 1 cpu out of 2 on my dell 510 & i want to install part of a mix of 3x8GB & 2x16GB memory that i have, i have 4 slots per cpu 1-3 white 4 black. 

i is correct that -

1. the second group of banks will only work when second cpu installed ?

2. is the black slot only relevant when 2 cpu used ?

3. what is my best option to max RAM ?

tnx

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Chelsio T5 on M630

September 17, 2016, 8:48 am
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We are ordering M630 blades for M1000e chassis and we'd like to equip them with Chelsio T5 network interfaces (e.g. T520 10G cards). It does not seem to be available as an option (No Chelsio Mezz card) when ordering and we were wondering if anyone has experience with Chelsio cards and can advise.

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Mixing 32GB and 16 GB memory on the T630

September 18, 2016, 8:27 pm
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Loud fan noise

September 19, 2016, 1:26 am
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Hello, 

I am prepairing new Dell t430 server with two cpu utins. When srever starts fan noise is normal, but when I plug in PCIe Intell P3500 nvme ssd fans ramp up and is very loud. All frimware and bios are upgraded to the most recent ones. How to reduce fan speed?

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C6220II NIC firmware update

September 19, 2016, 3:05 am
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I have recently become responsible for some C6220II servers and they don't PXE boot correctly - specifically they won't boot from disk if the PXE server tells them too. This seems to be a known bug due to ancient firmware. This is for the onboard I350-based 1GbE nics, and the OS is EL6:

[ ~]# lspci | grep Ethernet

02:00.0 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)
02:00.3 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)

[ ~]# ethtool -i em1

driver: igb
version: 5.0.5-k
firmware-version: 1.57.0
bus-info: 0000:02:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no

No matter which firmware update I try to apply from the Drivers and Downloads page, I get "This Update Package is not compatible with your system configuration."

What do I need to do to get the nic firmware updated?

Thanks,

Jon

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This Week's 5-Star Enterprise Support Articles

September 19, 2016, 7:42 am
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PowerEdge m20 Server iDrac will not initialize

September 19, 2016, 12:30 pm
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I am having troubles with initializing the iDrac on a powerEdge m620 server. When trying to initialize I can only see a screen saying initializing, and then it just hangs. Is there any recommendations for restoring this server? Is there perhaps a usb rescue boot disk, or a some kind of factory restore I could do in order get back functionality of the iDrac?

Regards,

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PE 2900 DIMM issue

September 19, 2016, 1:02 pm
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Hello,

I am trying to replace my 12 2GB dimms in my PE2900III server.

After removing the 12 original dimms and replacing them with the 12 new dimms, the server no longer will recognize any dimm in slot 5.  Not any of the new dimms, nor any of the old dimms.

I don't believe that the slot was damaged during replacement of the dimms, nor can I see any visible issue with the slot.

I am ready to abandon that dimm slot pair (5&6), but because of the 2900 memory installation requirements, I also have to leave out slots 9&10.  So my memory upgrade has now gone from 24GB to 32Gb, rather than up to 48GB.

Is there any way for me to set the server to "ignore" slots 5&6 while still allowing slots 9&10?  

Thanks.

Bryan Hunt

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Dell r710 poweredge server

September 19, 2016, 4:20 pm
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Good Day,

I have a dell r710 poweredge server and I need to add a Blu ray drive to it. 

The SATA port B on the board is available (port A is used by the slim line DVD Drive and I need to keep it in the system also).

My issue is that I do not see a place to power the drive on the internal SATA port B.  Do I need to order a special cable?  if so, were does it plug in. 

The Blu ray drive is a standard internal Blu ray drive (3.5) and it connects with standard SATA connector and SATA power.  I have tried to use the drive with a USB adapter but I am not able to get ESXi 6.0 to pass the USB Blu Ray to the Client VM's.

Your help in this matter is appreciated.

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Dell Poweredege R630 and Direct Path IO Support

September 20, 2016, 12:29 am
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I was wondering if anyone would be able to help me with what I thought would have been a simple answer for Dell to answer but it seems not. 

I am looking to purchase two Dell Rackmount servers and had priced up the R630 model currently available. 

One of my requirements is to install ESXi onto the servers to run my virtual infrastructure. These Virtual Machines will need Direct Path IO enabled so that the VM's have direct access to the onboard hardware, primarily the NIC cards as I am to be monitoring traffic. 

On the VMWare Hardware Compatability Listing website when I select the latest version of ESXi and then under the features column select Direct Path IO none of the current Dell servers are returned. 

Would anyone be able to tell me if this is true and that none of the current Dell R series rackmount servers currently support Direct Path IO or is it that they all now support this as a default and its is pointless VMWare keeping that part of their records updated? 

Regards

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Poweredge R280 DIMM error mcelogs

September 20, 2016, 3:42 am
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Hello,

I have been facing a DIMM issue in one of our Poweredge R820 servers.

The first logs was as follows:

Sep  6 08:53:59 r80-nd mcelog: STATUS 8c000041000800c0 MCGSTATUS 0
:Sep  6 08:53:59 r80-nd mcelog: MCGCAP 1000c14 APICID 40 SOCKETID 2
:Sep  6 08:53:59 r80-nd mcelog: CPUID Vendor Intel Family 6 Model 45
:Sep  6 09:00:19 r80-nd mcelog: Hardware event. This is not a software error.
:Sep  6 09:00:19 r80-nd mcelog: MCE 0
:Sep  6 09:00:19 r80-nd mcelog: CPU 2 BANK 8
:Sep  6 09:00:19 r80-nd mcelog: MISC 123180100010028c ADDR 926aaed000
:Sep  6 09:00:19 r80-nd mcelog: TIME 1473145219 Tue Sep  6 09:00:19 2016
:Sep  6 09:00:19 r80-nd mcelog: MCG status:
:Sep  6 09:00:19 r80-nd mcelog: MCi status:
:Sep  6 09:00:19 r80-nd mcelog: Corrected error
:Sep  6 09:00:19 r80-nd mcelog: MCi_MISC register valid
:Sep  6 09:00:19 r80-nd mcelog: MCi_ADDR register valid
:Sep  6 09:00:19 r80-nd mcelog: MCA: MEMORY CONTROLLER MS_CHANNEL0_ERR
:Sep  6 09:00:19 r80-nd mcelog: Transaction: Memory scrubbing error
:Sep  6 09:00:19 r80-nd mcelog: MemCtrl: Corrected patrol scrub error
:Sep  6 09:00:19 r80-nd mcelog:
:Sep  6 09:00:19 r80-nd mcelog: STATUS 8c000041000800c0 MCGSTATUS 0
:Sep  6 09:00:19 r80-nd mcelog: MCGCAP 1000c14 APICID 40 SOCKETID 2
:Sep  6 09:00:19 r80-nd mcelog: CPUID Vendor Intel Family 6 Model 45

Then I re-seated all the DIMMS in the server and the errors were gone for about two weeks or so and now the errors are back but on different location as below:

:Sep 19 19:46:47 r80-nd mcelog: Hardware event. This is not a software error.
:Sep 19 19:46:47 r80-nd mcelog: MCE 0
:Sep 19 19:46:47 r80-nd mcelog: CPU 3 BANK 9
:Sep 19 19:46:47 r80-nd mcelog: MISC 918c2000240188c ADDR bbc0977000
:Sep 19 19:46:47 r80-nd mcelog: TIME 1474307207 Mon Sep 19 19:46:47 2016
:Sep 19 19:46:47 r80-nd mcelog: MCG status:
:Sep 19 19:46:47 r80-nd mcelog: MCi status:
:Sep 19 19:46:47 r80-nd mcelog: Error overflow
:Sep 19 19:46:47 r80-nd mcelog: Corrected error
:Sep 19 19:46:47 r80-nd mcelog: MCi_MISC register valid
:Sep 19 19:46:47 r80-nd mcelog: MCi_ADDR register valid
:Sep 19 19:46:47 r80-nd mcelog: MCA: MEMORY CONTROLLER MS_CHANNEL1_ERR
:Sep 19 19:46:47 r80-nd mcelog: Transaction: Memory scrubbing error
:Sep 19 19:46:47 r80-nd mcelog: MemCtrl: Corrected patrol scrub error
:Sep 19 19:46:47 r80-nd mcelog:
:Sep 19 19:46:47 r80-nd mcelog: STATUS cc001a4c000800c1 MCGSTATUS 0
:Sep 19 19:46:47 r80-nd mcelog: MCGCAP 1000c14 APICID 60 SOCKETID 3
:Sep 19 19:46:47 r80-nd mcelog: CPUID Vendor Intel Family 6 Model 45
:Sep 19 19:46:47 r80-nd mcelog: Fallback Socket memory error count 104 exceeded threshold: 522 in 24h
:Sep 19 19:46:47 r80-nd mcelog: Location: SOCKET:3 CHANNEL:? DIMM:? []


So I am pretty sure now that one of the DIMMS is faulty, right?

I need help identifying which DIMM is the faulty one and needs to be removed.

Also the following errors are appearing on the server's small screen:

MEM0702 correctable memory error rate exceeded for DIMM_D2. Reseat memory
MEM0005 persistent correctable memory error limit reached for DIMM1,DIMM2,DIMM3,DIMM4

Appreciate your help!

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R610 and RAM

September 20, 2016, 9:18 am
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Hi there!

I have Dell PowerEdge R610 with 8*8GB RAM on board and decided to add more RAM recently,
purchased  4*16GB and now, hosting support have no ideas how to make it 128GB

They have tried different configurations of installing the memory into slots, and all memory sticks do not work together. The massage on the screen says that “the server does not support existing configuration of memory.”

Currently, they have installed 4x16 and 4x8.. Which give us 96gb. But they say that the rest 4x8GB are incompatible with currently installed. Is this possible at all? The rest of 8gb memory sticks have same speed and type as those, that are currently installed

Is there a way to make it 128 ? please advice!

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PowerEdge R420 iDRAC license

September 20, 2016, 4:57 pm
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I am trying to apply a license file to a server from within the OS, but I am not have much success. The command I have tried is below. Any suggestions on what I am doing wrong?

C:\Users\administrator.BTIG>racadm license import -f "C:\Users\administrator.BTIG\Desktop\FD00000000322757\FD00000000322757.xml" -c idrac.1

Thanks in advance.

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Emissions, Environmental, Safety IEC Test Certification

September 21, 2016, 5:13 am
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İ need certification documents bellow for PowerEdge R330.

Emissions
IEC 60255-25:2000 Electromagnetic Compatibility Immunity
IEC 60255-22-6:2001 Conducted RF Immunity
IEC 61000-4-6:2008
IEC 60255-22-2:2008 Electrostatic Discharge Immunity
IEC 61000-4-2:2008
IEC 60255-22-4:2008 Fast Transient/Burst Immunity
IEC 61000-4-4
IEC 61000-4-8:2009 Magnetic Field Immunity
IEC 61000-4-9:2001 Power Supply Immunity
IEC 60255-22-3:2007 Radiated Radio Frequency Immunity
IEC 60255-22-3:2007
8 IEC 60255-22-5:2008 Surge Immunity
IEC 61000-4-5:2005
9 IEC 60255-22-1:2007 Surge Withstand Capability Immunity
Environmental
IEC 60068-2-1:2007 Cold
IEC 60068-2-30:2005 Damp Heat, Cyclic
IEC 60068-2-2:2007 Dry Heat
IEC 60255-21-1:1988 Vibration
IEC 60255-21-2:1988 Shock
IEC 60255-21-3:1993 Seismic(Quake Response)
Safety
IEC 60255-5:2000 Dielectric Strength
IEC 60255-5:2000 Impulse
IEC 60529:2001

 

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Improper iDRAC MAC address configured on multiple servers

September 21, 2016, 9:30 am
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Hello all,

Probably someone catch similar situation. We have network issue on multiple Dell servers (PowerEdge 620, 630 )

Servers lost remote control via IPMI tool due to improper iDRAC MAC  address. For some reason iDRAC MAC address was changed to this one 00:00:00:00:00:01. Sometimes we have issue when ARP cache table contains conflicts, multiple IP addresses with MAC 00:00:00:00:00:01.

Is it any ideas what can be reason for issue and how to fix it?

We can get from OS some details about system:

racadm getsysinfo

Firmware Version = 2.21.21.21
Firmware Build = 12
Last Firmware Update = 11/23/2015 14:28:26
Hardware Version = 0.01
MAC Address = 00:00:00:00:00:01

Embedded NIC MAC Addresses:
NIC.Integrated.1-3-1 Ethernet = E0:DB:55:21:E9:66
NIC.Integrated.1-4-1 Ethernet = E0:DB:55:21:E9:67
NIC.Integrated.1-1-1 Ethernet = E0:DB:55:21:E9:64

ipmitool lan print 

reports this MAC address

MAC Address : 00:00:00:00:00:01 

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