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Factory Defaults R710s

April 9, 2015, 3:01 pm
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Hi, I've been given the task of resetting a number of R710s,

which is the best way of erasing\resetting all user settings\data on them, i've removed the drives and sanitised them with a data erase program, but what about the servers?

i've gone into bios and used the scroll lock,num lock,cap lock, and ALT keys combos  that are suppose to reset the nvram and restore factory defaults,

but what about resetting the LC and iDrac to factory defaults, which will delete all iDRAC user credentials and IP address configuration settings also it would delete all the lifecycle logs that contain the history of all the change events, firmware upgrades, and user comments.

would you advise resetting the LC and iDRac and if i do will it cause any problems when the servers are used by someone else?

thanks for any advice..

Jon.

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PRODUCTION server with CPU speed 0.15 or 0.17---PowerEdge R720 -Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz,

April 9, 2015, 5:00 pm
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Hello,

I have an interesting issue on a production servers used for a SharePoint farm. It worked OK for almost 1 year, but on the last 2 days are only issues related to the CPU speed.

Processor Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz, 2100 Mhz, 6 Core(s), 12 Logical Processor(s)

The machine is very slow at this moment and it was restarted for times already. I do not have access on the server to check the BIOS for CPU throttling. I can login only remote. 

Any ideas?

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New-to-me R710 will not boot - gets hung at splash screen

April 9, 2015, 7:29 pm
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Good evening,
I have a "new to me" R710 in my home lab. It's one of those great used ones from eBay.
It has 2x E5520 Xeons and 18x8GB DIMMs, DRAC6 Express, PERC6/i (no local storage other than a thumb drive).

The DRAC firmware is 1.98 - this appears to be the latest available.
The BIOS version is 6.4.0.

Upon booting the system, it just hangs. I don't even get the option to press F2/F10/F11/F12. I have attached a cell phone shot of the screen it hangs at (I call it the splash screen, not sure if it has an official name - is this before, during or after POST?). Even at this screen, the DRAC is responsive. It shows no errors on the webUI. The LCD screen also shows no errors.
Here is a list of all of the things I have tried:

1) Updating the DRAC firmware - this did not help. It was already 1.98, but I thought there may be an issue with corruption, so I went ahead and tried this.
2) Pulled all hardware EXCEPT for: CPU1, DIMM A1 - this did not help. I tried different DIMMs and the 2nd CPU from CPU2, but it still hung.
3) Pulled both power supplies and swapped them with known good ones - no change in behavior
4) Tried just one power supply - LCD properly complained about lost redundancy, but no boot
5) Just let it sit at this screen - I have tried intervals of 30 and 75 minutes, but it just sits there
6) Clearing NVRAM - the manual says to let the system "boot" to complete this. Since I never get a full boot though, I let it get to the splash screen, let it sit for about 15 minutes, then placed the jumper back to standard position.

While it's stuck on this screen, the keyboard is non-responsive. Numlock won't turn on, Ctrl+Alt+Del does nothing.
However, I can access the DRAC via web browsers. On there, it reports no errors. All voltages, fans, power supplies etc. all report with a green check mark, and the numerical values are in-line with normal. The Post Code it shows it:

0x40
Display sign-on

So, at this point, I'm very very stuck. I'm hoping the Dell community can give me an idea of something I haven't already tried. I assume the seller will help since this is effectively DOA, but the hassle of shipping this back and a new one out to me is not something I look forward to at all...

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Occasional Beep from Dell PowerEdge T630

April 10, 2015, 4:41 am
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Hi All,

I've got a new Dell PowerEdge T630.  We are getting an occasional (few times a day, with seemingly no pattern) beep from the server.

I'm pretty sure the beep is followed by individual drive lights firing up on the raid array (3 x 1 TB with PERC H730 controller).  But I haven't caught it enough times to be sure about this yet.  So I think it's related to the drives somewhere! 

Does anyone else have any experience with this?  I've looked through the event logs for the server but can't find anything obvious, have tried to find RAID logs but no luck as yet.  Any help appreciated here also.

Thanks in advance for any help forwarded.

Mike.

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Memory Configuration - Mixing Memory

April 10, 2015, 7:20 am
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Hi,

I have an R710 that contained existing 24GB RAM (2GB DIMMs) from Samsung (part# below).

I purchased new 64GB of Crucial Memory and thought I would be able to combine them to get 88GB.

I am having a tough time combining different memory but I am not sure why it wouldn't work.  I understand that I should be able to mix and match sizes and speeds.  I thought I followed where they should be installed and I tried every combination and made sure they were balanced across both CPUs.  No matter what I tried they just would not work together.

I even tried putting in the 64GB of new RAM and just try adding 4GB of the old RAM but would still not work.

This is what I have:

12 x 2GB: Samsung M391B5773CH0 - YH9 (2GB 1Rx8 PC3L)  (Original Memory)

I wanted to grow the memory so I purchased Crucial Memory.  An additional 64GB.

4 x 16GB: Crucial DDR3 PC3-12800 Registered ECC 1.5V 2048Mx72

thanks for any help.

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PowerEdge R720 – Front LCD panel completely dark

April 10, 2015, 10:27 am
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We did something that has apparently turned off the front panel LCD display and Power light - The server is up and running normally, just no lights in the front (except for the blinking HHDs).  And pressing any of the 3 panel buttons -- left arrow, select, or right arrow does not do anything.

I have been trying to search the web, but can't quite get the right search string to help me find the answer...but I did encounter this bit that seems to make sense, unfortunately it doesn't say how to turn it back on.

...the LCD backlight will remain off if the LCD messaging is turned off; this can be done via the web-based graphical interface, IPMITOOL, Open Mange System Administrator, or a command line too such as RACADM.

Anyone know how to turn this option back on?

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Storage server Running Raid 0, OMSA shows bad blocks error, can i run consistency check without shutting down ?

April 10, 2015, 2:19 pm
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I have a r720 running 2008r2 with omsa version 7.4.0 it shows red x on virtual disk, its running raid 0 and I need to know if I can run a consistency checker without shutting it down and loading in the the raid controller, and what the possible outcomes would be. 

 Thank you 

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Dell PowerEdge R710 and NVIDIA GeForce GT 720

April 11, 2015, 4:33 am
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I have a PowerEdge R710 with Windows 2008 R2 and installed a NVIDIA GeForce GT 720. The Windows drivers appear to have installed correctly, and all looks good in the device manager, but I have 2 problems.

  1. I cannot get a signal either digital or analog from the card to the monitor
  2. Windows 2008 still appears to be using the built in VGA adapter

Is there a jumper on the motherboard that disables the built in adapter and enables the PCI Ex8 card, or a BIOS setting? Or is it just incompatible? Although that would be odd as Windows recognizes the card and installs the drivers without a problem.

Any help would be greatly appreciated!

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R815 halt twice or more in a day

April 11, 2015, 8:50 am
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Hi everyone 

I have dell poweredge R815 server and I am facing an issue with it. The issue is that it halt twice and sometime trice in a day then I go manually and restart the server. Which affect our production badly.

Now I don’t know what to do and to whom to contact for this issue. I am posting  if someone have solution for it or someone can redirect me to the right forum for it 

Thanks 

Ihsan u

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Successor to the Dell T110 II, is anything on the road map to replace the T110 II?

April 11, 2015, 11:03 am
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Is there anything in the pipeline to replace the PowerEdge T110 II for SMB customers?  Something with lots of SATA 3 port, USB 3.0, and more than 32GB of RAM I'm hoping...does anyone have any inside info?

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Is my 2950 Gen1 or Gen2?

April 12, 2015, 12:18 am
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So, I cant figure out what gen is this, what source of info should I trust?

The chassis does not have any markings like II or III, which would mean Gen1. But then, both DRAC and OpenManage say that the system revision is II, meaning Gen2. Also the list of parts in the machine in OpenManage shows the board number and google shows its Gen2. maybe the motherboard is swapped in it?

Should I trust to DRAC and OpenManage that it is Gen2 so its able to upgrade to 5300 series Xeons, even when chassis has no markings. 

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Wake on lan DELL T310

April 12, 2015, 3:01 am
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Hello,

I need to boot a Dell t310 using the wake on lan from the power of state, but the bios not have this function.

I the manual report that the wol is available from the hibernation state, how is possible?

Otherwise if possible I can send Perl script to the serial port with a device called Netio power control.

PLEASE HELP!

Besr regards.

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VRTX - Updating NICs firmware

April 13, 2015, 10:18 am
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I might be missing something obvious, but I can't figure out how to update the firmware of the chassis-attached NICs on a VRTX.

Mapping a NIC to a blade and trying to update its firmware from the blade's iDRAC doesn't work (it does put a job in the queue, reboot the server and go as far as the update screen, but then fail).

And there's no "update" tab on the CMC interface for PCIe components (there is one for the storage components, so I was kind of expecting something similar...).

Any idea?

NICs are Intel I350-T4. Current firmware is 15.0.27. Target firmware is 16.0.24. Everything else on blades and VRTX chassis is latest version, AFAIK. This is an Express CMC license.

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PowerEdge M1000e and Dell FX2

April 13, 2015, 11:23 am
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Hello - I am looking for some process input\ direction into migrating from a PowerEdge M1000e to a Dell FX2.

Our PE 1000e has 3 M610s and 1 M520 blades with VMware 5.0 on each.

We are also moving from a PS4000 to a PS6100x SAN.

I am clear on the SAN migration part (ie. Upgrading the Firmware'  etc.) but I am unsure as to how to migrate from 1000e to the FX2?

Once the SAN is migrated from the 4000 to the 6100 would we simply load VMware 5.5 on each of the FX2' 4 Blades and connect the FX2 to the 6100x using iSCSI?

Any help would be appreciated.

Thanks,

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M1000e IP Address requirements?

April 13, 2015, 1:11 pm
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 I am working to implement the M1000e chassis which will utilize 2 Dell Force10 MXL integrated switch blades. between the intergrated swtches and other management functions, how many IP addresses do I need to allocate to the Chassis? 

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M1000e networking question

April 13, 2015, 5:30 pm
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We have ordered an M1000e chassis. We are using (2) Dell Force10 MXL blade switches for networking. My question is that the MXL switch comes with 2 QSPF+ ports. We also ordered (1) of these (SFP+ 10GbE Module, 4 port, Hot Swappable, 4x SFP+ ports (optics or direct attach cables required) (331-8187)) . WE only got 1 but we want redundancy. My question is can I use a QSFP+ breakout cable which has a 40GB connection on the MXL switch end and use 1 or 2 of the 10GB SFP+ cables on the other end into my Cisco switch? WE do not have enough 10Gbps ports at the moment to use all 4. I'm not sure if we need to use all 4 10GBps cables or can use 1 or 2 and grow into all 4? We are thinking of just returning the 331-8187 and using the breakout cable.

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Dell System Hardware & Software Updates for April 13 - 16, 2015

April 14, 2015, 1:51 pm
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Popular Downloads
DSET - Dell Server E-Support Tool for Dell Servers
Dell Support Live Image 2.2
OpenManage Server Administrator
OpenManage Essentials 2.0.1
Servers Only
Mellanox - ConnectX-3 ethernet adapter firmware v2.33.50.50 (Recommended)
Mellanox - Linux driver source code for ConnectX-3 ethernet adapters v2.4-1.0.0 (Recommended)
Mellanox - Linux drivers & install script for ConnectX-3 ethernet adapters v2.4-1.0.0 (Recommended)
Mellanox - VMware drivers for ConnectX-3 ethernet adapters v1.9.10.2 (Recommended)
Mellanox - Windows 64-bit Server drivers for ConnectX-3 ethernet adapters v04.90.00 (Recommended)
PERC 8 shared firmware for Poweredge VRTX, fault tolerant v23.11.46-0079 (Recommended)
PERC H310 adapter firmware release 20.13.1-0002 (Recommended)
PERC H310 embedded firmware release 20.13.1-0002 (Recommended)
PERC H310 mini monolithic firmware 20.13.1-0002 (Recommended)
PERC H710 adapter firmware release 21.3.1-0004 (Recommended)
PERC H710 mini monolithic adapter firmware release 21.3.1-0004 (Recommended)
PERC H710P adapter firmware release 21.3.1-0004 (Recommended)
PERC H710P mini monolithic adapter firmware release 21.3.1-0004 (Recommended)
PERC H810 adapter firmware release 21.3.1-0004 (Recommended)
PowerEdge M420 system BIOS v2.4.2 (Recommended)
PowerEdge M520 system BIOS v2.4.2 (Recommended)
PowerEdge M620 system BIOS v2.5.2 (Recommended)
PowerEdge M820 system BIOS v2.3.2 (Recommended)
PowerEdge R620 system BIOS v2.5.2 (Recommended)
PowerEdge R720/R720xd system BIOS v2.5.2 (Recommended)
PowerEdge R920 system BIOS v1.4.2 (Optional)
Storage Only
Emulex network and fibre channel adapter drivers (Recommended)
Emulex network and fibre channel adapter firmware (Recommended)
Emulex network and fibre channel adapter software application (Recommended)
Emulex network and fibre channel adapter source code (Recommended)
Servers & Storage
Seagate Constellation SAS FIPS firmware version GSF5 (Recommended)
Seagate SAS FIPS ST1200MM0027 firmware version ISF4 (Recommended)
Seagate SAS ST900MM0007 & ST1200MM0007 firmware version IS05 (Recommended)
Seagate SAS ST91000640SS & ST9500620SS firmware version AS0B, Dell version A07 (Recommended)
Seagate SAS ST91000642SS firmware version ASFD (Recommended)
Seagate SAS ST9300453SS firmware version YSFC (Recommended)
Seagate SAS ST9300653SS & ST9146853SS firmware version YS0C (Recommended)
OS Updates
RHEL 6 krb5 security update
RHEL 6 shadow-utils update
RHEL 6, 7 Xorg-x11-server security update
Server 2012 R2 devices don't respond during shutdown
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Dell Poweredge SC 440 not booting to Windows 2008

April 15, 2015, 7:21 am
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I rebooted the computer and it won't boot anymore to Windows 2008. It says, "Searching for devices at HBA 0... Then after that, it says, "Device not available at HBA 0". Here's a picture. Please advise. 



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Dell PowerEdge T310 RAM upgrade issue

April 15, 2015, 9:43 am
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Hello Dell Community!

We're just having some issues in upgrading the RAM of our PE T310 server. The system has 8GB and we want to add 8GB more. OS is Server 2008 R2 standard.

New RAM: Samsung M39B1K70BH1 p/n: 43X5056 

System is not booting up every time we put the new cards.

Note: We're not mixing up the old and the new cards.

Any advise please :)

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How do you disable RAID 5 in Dell PowerVault NX300

April 15, 2015, 10:07 am
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We have an old test server that we were not aware that is set to RAID 5. We took out the hard drive and then we put it back in and windows would not start. We see an error about virtual disk and that is how we knew that the server is set to RAID 5. How can we set this server to use a physical disk and not use a virtual disk? We do not see an obvious way to disable it in the RAID controller (when you CTRL-R). 

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