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M1000e not recognising M710

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We have recently moved an m1000e to one of our remote sites. It has four M710 servers, three of which are working fine. However I cannot power on the fourth blade. The CMC for the enclosure is showing the machine as two unknown half height blades instead of a full height machine.

I have tried moving the blade to a different slot inside the enclosure but get the same result.

I'm not sure what to try next. I thought about clearing the NVRAM but I'm guessing I can't do that as I can't power on the server.

Any help would be greatly appreciated.


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