hi
dell r420, Xeon E5-2430 proc, 32 gb ram, 2x600 gb drives in raid 1 + 2x600 gb drives in raid 1
host OS - windows 2008R2
Guest - 2 X windows 2008R2 VPS
FIRMWARE
iDRAC7 Version 1.66.65 (Build 7)
Lifecycle Controller 2 Version 1.4.2.12
BIOS 2.4.2
PERC H310 Mini 20.13.1-0002
ISSUES
1) server is slow to respond
2) in windows we are receiving a continuous flow of warnings, several per second as follows
Source: Microsoft-Windows-WHEA-Logger
Level: Warning
Description: A corrected hardware error has occurred.
3) Errors in SERVER DSET report
10/08/17 0:32:49: prDiskStart: starting Patrol Read on PD=00
10/08/17 0:32:49: prDiskStart: starting Patrol Read on PD=01
10/08/17 0:32:49: prDiskStart: starting Patrol Read on PD=02
10/08/17 0:32:49: prDiskStart: starting Patrol Read on PD=03
10/08/17 0:32:49: EVT#05197-10/08/17 0:32:49: 39=Patrol Read started
10/08/17 4:38:49: prCallback: PR completed for pd=03
10/08/17 4:38:53: prCallback: PR completed for pd=02
10/08/17 20:27:15: EVT#05198-
10/08/17 20:27:15: 113=Unexpected sense: PD 01(e0x20/s1) Path 5000c5007108a3e9, CDB: 2f 00 06 4c 0 00 00 10 00 00, Sense: 3/11/00
10/08/17 20:27:15: Raw Sense for PD 1: f0 00 03 06 4c 62 0d 0a 00 00 00 00 11 00 81 80 00 97
10/08/17 20:27:15: DEV_REC:Medium Error DevId[1] devHandle b RDM=c0453e00 retires=0
10/08/17 20:27:15: ErrLBAOffset (20d) LBA(64c6000) BadLba=64c620d
10/08/17 20:27:15: prCallback: Medium Error on pd=01, StartLba=64c6000, ErrLba=64c620d
10/08/17 20:27:15: prRecQueue: starting pd=01 recovery - blocking host commands
10/08/17 20:27:15: prRecGo: Ready to attempt recovery errLBA=64c620d on pd=01
10/08/17 20:27:15: prRecGo: dataErr found on ld=0, span=0, physArm=1, logArm=0, row=c98c4, strip=c98c4, startRef=30000000d,type=0
10/08/17 20:27:15: prRecGo: data NOT valid in cache
10/08/17 20:27:15: prRecCallback: READ from mirror arm successful; send WV to pd=01
10/08/17 20:27:16: prRecCallback: WV has successfully completed on pd=01
10/08/17 20:27:16: EVT#05199-10/08/17 20:27:16: 93=Patrol Read corrected medium error on PD 01(e0x20/s1) at 64c620d
10/08/17 20:27:33: EVT#05200-10/08/17 20:27:33: 113=Unexpected sense: PD 01(e0x20/s1) Path 5000c5007108a3e9, CDB: 2f 00 06 4d 12 0e 00 10 00 00, Sense: 3/11/00
10/08/17 20:27:33: Raw Sense for PD 1: f0 00 03 06 4d 1b 7b 0a 00 00 00 00 11 00 81 80 00 97
10/08/17 20:27:33: DEV_REC:Medium Error DevId[1] devHandle b RDM=c0465200 retires=0
10/08/17 20:27:33: ErrLBAOffset (96d) LBA(64d120e) BadLba=64d1b7b
10/08/17 20:27:33: prCallback: Medium Error on pd=01, StartLba=64d120e, ErrLba=64d1b7b
10/08/17 20:27:33: prRecQueue: starting pd=01 recovery - blocking host commands
10/08/17 20:27:33: prRecGo: Ready to attempt recovery errLBA=64d1b7b on pd=01
10/08/17 20:27:33: prRecGo: dataErr found on ld=0, span=0, physArm=1, logArm=0, row=c9a36, strip=c9a36, startRef=30000007b,type=0
10/08/17 20:27:33: prRecGo: data NOT valid in cache
10/08/17 20:27:33: prRecCallback: READ from mirror arm successful; send WV to pd=01
10/08/17 20:27:35: prRecCallback: WV has successfully completed on pd=01
10/08/17 20:27:35: EVT#05201-10/08/17 20:27:35: 93=Patrol Read corrected medium error on PD 01(e0x20/s1) at 64d1b7b
10/08/17 20:27:36: EVT#05202-10/08/17 20:27:36: 113=Unexpected sense: PD 01(e0x20/s1) Path 5000c5007108a3e9, CDB: 2f 00 06 4d 1b 7c 00 10 00 00, Sense: 3/11/00
10/08/17 20:27:36: Raw Sense for PD 1: f0 00 03 06 4d 1b 7c 0a 00 00 00 00 11 00 81 80 00 97
10/08/17 20:27:36: DEV_REC:Medium Error DevId[1] devHandle b RDM=c0465600 retires=0
10/08/17 20:27:36: ErrLBAOffset (0) LBA(64d1b7c) BadLba=64d1b7c
10/08/17 20:27:36: prCallback: Medium Error on pd=01, StartLba=64d1b7c, ErrLba=64d1b7c
10/08/17 20:27:36: prRecQueue: starting pd=01 recovery - blocking host commands
10/08/17 20:27:36: prRecGo: Ready to attempt recovery errLBA=64d1b7c on pd=01
10/08/17 20:27:36: prRecGo: dataErr found on ld=0, span=0, physArm=1, logArm=0, row=c9a36, strip=c9a36, startRef=30000007c,type=0
10/08/17 20:27:36: prRecGo: data NOT valid in cache
10/08/17 20:27:36: prRecCallback: READ from mirror arm successful; send WV to pd=01
10/08/17 20:27:37: prRecCallback: WV has successfully completed on pd=01
10/08/17 20:27:37: EVT#05203-10/08/17 20:27:37: 93=Patrol Read corrected medium error on PD 01(e0x20/s1) at 64d1b7c
10/08/17 20:27:38: EVT#05204-10/08/17 20:27:38: 113=Unexpected sense: PD 01(e0x20/s1) Path 5000c5007108a3e9, CDB: 2f 00 06 4d 1b 7d 00 10 00 00, Sense: 3/11/00
10/08/17 20:27:38: Raw Sense for PD 1: f0 00 03 06 4d 1b 7d 0a 00 00 00 00 11 00 81 80 00 97
10/08/17 20:27:38: DEV_REC:Medium Error DevId[1] devHandle b RDM=c0466e00 retires=0
10/08/17 20:27:38: ErrLBAOffset (0) LBA(64d1b7d) BadLba=64d1b7d
10/08/17 20:27:38: prCallback: Medium Error on pd=01, StartLba=64d1b7d, ErrLba=64d1b7d
10/08/17 20:27:38: prRecQueue: starting pd=01 recovery - blocking host commands
10/08/17 20:27:38: prRecGo: Ready to attempt recovery errLBA=64d1b7d on pd=01
10/08/17 20:27:38: prRecGo: dataErr found on ld=0, span=0, physArm=1, logArm=0, row=c9a36, strip=c9a36, startRef=30000007d,type=0
10/08/17 20:27:38: prRecGo: data NOT valid in cache
10/08/17 20:27:38: prRecCallback: READ from mirror arm successful; send WV to pd=01
10/08/17 20:27:39: prRecCallback: WV has successfully completed on pd=01
10/08/17 20:27:39: EVT#05205-10/08/17 20:27:39: 93=Patrol Read corrected medium error on PD 01(e0x20/s1) at 64d1b7d
what should i do to resolve this ?
thanks,
rajesh
| PERC H310 Mini | 20.13.1-0002 |