If I try to burn a Dell diagnostics DVD, I get drive is not ready.
Can read from DVD. Can eject the DVD.
If I use Windows to look at a blank DVD, all categories are 0 bytes
Have updated to the latest Dell diagnostics and all the drive tests pass.
I tried to update the BIOS from 2.6.1 to 2.7.0 and get the program could not collect the BIOS version
Had Windows look for a updated driver and Windows says best driver is installed.
