Hi,
I am running a DELL VRTX chassis with two M630 blades, with a DELL 6GBPS BHA SAS card installed. I am using passthru on VMware to connect the SAS card to a Server 2012R2 VM running Arcserve BackupR16.5, with the device physically connected to a Quantum Superloader 3 LTO-6 tape backup device.
When running backups in Arcserve, randomly during the backup I am getting:
The driver detected a controller error on \Device\RaidPort1. This is from source LSI_SAS2
The backup then fails. This error can occur at the beginning of the backup, or 12 hours into a backup.
I am at a loss where to begin investigating. I can see no obvious SAS diagnostic tools from a DELL point of view, and the limited Quantum self tests can only diagnose SCSI issues.
If anyone has any suggestions it would be greatly appreciated.
Thanks,
Chris