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printer went offline now it won't print

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My brother's printer went offline when someone pushed on the buttons on printer.  It printed a <<Network configuration>> then went offline.  I have tried to to re install printer but it will not print.  I spoke with brothers and it does not support the windows 2008 r 2 server so they said call Dell.  All I know it printed just fine before and 5 hours off trying to figure it out I am now further.   Any suggestions


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