I am looking at a reported issue on two M1000E enclosures. The support function is refusing to take on these servers, saying they are concerned by a warning in the windows logs," event ID 1004 IPMIDRV The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation. However the communication failed due to a timeout. You can increase the timeouts"
The error is happening on 14 servers. It is fairly infrequent, ranging from once per month to 6 times per month depending on the server.
-should I be concerned about this warning?
-if so, my hardware details are as follows, any advice or checks I can make is appreciated.
M1000E enclosure, V5 firmware
Poweredge M620: Idrac 20.10.10.10, CPLD 1.07, BIOS 2.5.2
Network: 2 poweredge IO/agregator 10GB E KR, hardware A04, coprocessor 11, firmware 9.4