We need to update the firmware of the H700 mini RAID controller firmware in a R710. We encountered the issue discussed in en.community.dell.com/.../19475476
We followed the steps above and updated both the iDRAC6 Enterprise to 1.99 (Build 06) and LifeCycle Controller to 1.7.5. However, the frontpage of the iDRAC6 shown the Power Supplies status from green tick to yellow exclamation mark!
We click on the Power Supplies link and the page showing the Power Supplies status, under "Individual Power Supply Elements" that the PS1 has green tick in the Status. There is only 1 power supply for this server. More info as below (there is a green tick in the Status field in the webpage).
| Status | Location | Type | Input Wattage | Max Wattage | Online Status | FW Version | ||
 | PS 1 | AC | 1080 | 870 | Present | 08.13.00 | | |
My colleague told me that a field engineer visited about a year ago when he fixed another R710 in our office, told us that it is a known issue for the new (at that time) iDRAC6 version. So he downgraded the iDRAC6 back to 1.80 (Build 17) and LifeCycle Controller back to 1.5.1.57 after replaced the failed hardware and updated all firmware & BIOS to current (at that time also).
Meanwhile, we suspect it was the firmware of the Power Supply and looking for any update. However, we can't even locate the 870W power supply in the driver download page, which shown only "Coldwatt 570W PSU (PN: VPR1M) Fimrware Package". The 870W power supply was ordered along with the new R710 from a local Dell reseller in Hong Kong and that should be authentic.
The system actually run fine but with that yellow exclamation mark is misunderstanding and causing false alarm to us. Is anyone know how to resolve that? Notice the R710 was out of warranty and I bet the phone support staff won't give us a hand.