RAC0503 and RAC0501 with T620 and H310

I have a T620 with one Perc H310 connected to the backplane. 

In the iDrac when I go to storage I get the following error:

RAC0501: There are no physical disks to be displayed. 1. Check if the host system is powered off or shutdown. 2. Check if the physical disks are inserted into the enclosure or attached to the backplane. 3. There are no out-of-band capable controllers detected.

Also when I go to Physical Disk, Virtual Disk or Controller I get

RAC0503: There are no out-of-band capable controllers to be displayed. Check if the host system is powered off or shutdown.

I tried resetting the drac using the command and powering down, still get the same.

is this normal

thank