Hi All,
I currently have two Dell Power Edge R720 servers. Both servers have redundant 1100W AC power supplies. Two weeks ago a power outage caused one power supply of each server to malfunction which were replaced under warranty by new power supplies.
Since then the PS2 socket of both servers have been reporting an error, VLT0204 System board PS2 PG Fail voltage is outside of range. Contact support.
In order to solve the problem I powered off the system and disconnected the power cords and pressed the power button. I then swapped the power supplies re-connected the power cords and powered on the system. I repeated this step for the second server. Both the systems now did not report the VLT0204 error.
However, the 'VLT0204 System board PS2 PG Fail voltage is outside of range. Contact support.' error message appeared on the front panel again. Repeating the steps above did not resolve the issue. I realised that this time the VLT0204 error became persistent.
Just to be sure that the error is persistent I cleared the hardware logs after which I can still see a critical error in the iDRAC Server Health -> Voltages section.
I used the DSET to generate the server report logs which too shows the VLT0204 error message. I can provide the entire zip file if needed.
Should I ignore this error message or should I send it to Dell for inspection under warranty.
Many Thanks
Sohaib