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R710 Memory Dump

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Hi

Basic question I know, but is there anything within the standard set-up of an R710 that will prevent a memory dump from being created?

I have a server (W2003) which keeps restarting for no apparent reason. A call has been raised with MS and they say that something "Dell" is preventing the dump being written. Personally, I don't think a dump is being created because the server isn't blue-screening, simply rebooting, but they want this checking out before going any further.

The server has been set to create a full dump (16Gb memory, 33Gb pagefile) and is now set to create a kernel dump. Auto-restart has been turned off in Windows in the hopes that we can generate a dump through NMI (if we get to the server in time). I can't find anything obvious in the BIOS.

Any other suggestions? Thanks in advance.


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