I've purchased and configured half a dozen Poweredge T20s, but have run in to a problem on the latest two.
Although I'm able to get in to the MEBx menu locally, by hitting Ctrl-P during boot, and configure everything properly, I still can't get the remote KVM to work.
I can properly access the WebUI, and I can connect to the T20s with Manageability Commander properly, as outlined in the articles appended at the bottom of the post.
However, the Remote Desktop option is permanently set to Disabled. I can't change it. There's no setting to enable it in the MEBx menus or in the Web UI, and I have no idea why it would be spontaneously disabled on these two boxes and not the other 4 I've configured.
My hunch is that Dell has somehow disabled it. One of these two T20s, I actually had to have a tech come replace the motherboard because I couldn't even access the MEBx menu. It had been (inadvertently?) disabled at the factory and Support didn't know how to re-enable it.
Has anyone else run in to this issue? How did you get around it? Dell, is there some 'secret' factory-configured setting that disables this feature?
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