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R710 2nd CPU Install - E1410

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Configuration Before: 1 x Xeon 5540 CPU with 24GB RAM

Configuration Now: 2 x Xeon 5540 CPU with 48GB RAM

- After installing a CPU in Socket #2 and RAM to match CPU 1 and the RAM, upon boot I get the error on the front LCD E1410 Fatal System Error.

- I have moved the new CPU2 into the CPU1 socket then removed the CPU 2 RAM and it boots with no issues.

- I then took RAM from CPU1 banks out and left it with only 2 sticks in slots 1 and 2, it booted with no issues.

- I then took and put the old CPU in Socket #2 and placed 8GB RAM in identical configuration into CPU 2 banks and get the same error.

After this troubleshooting it shows that its NOT the CPU that is causing the issue, and it doesnt seem to be RAM either. There are no pins bent or missing on the socket. I did try to reset the NVRAM but it doesnt seem like it fixed it. Is there some BIOS update that I need in order to use both CPU's? I have never seen any issue like this before... I just really hope its not the socket itself somehow.


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