Hello,
I'm trying to udate the FW of a power supply of a poweredge 720xd server, but he update keeps failing
I tried to do the update from WIndows 2012 R2 using update package : Power_Firmware_838YW_WN64_07.09.50_A02.EXE
The package runs succesfull, but the at the rebot the server just justs down and does noet restart (Waited 30 minutes). Powering on the server using the iDRAC works
From the lyfecycle log
2014-09-17T01:17:51-0500
Log Sequence Number: 7288
Detailed Description:
Unable to update firmware due to one the following: 1) Update Package is not supported. 2) Trusted Platform Module feature is enabled in BIOS settings.
Recommended Action:
Retry the operation. If the problem persists, do one of the following and retry the operation: 1) Download the latest Update Package from your service provider. 2) Disable the Trusted Platform Module feature in BIOS settings. 3) Update the Lifecycle Controller firmware to the latest version.
The TPM of shis server is NOT enabled
Please advise