Hello,
I bought a PowerEdge R720 for my french DataCenter in Paris. I'm located in Montréal, Canada.
The purpose of this server was to capture Over The Air signal and stream it using many Hauppauge WinTV HVR-2200 cards.
I'm already using a bunch of these cards in many servers, including Dell servers. It always worked perfectly. But not with the new one. I always got messages PCIe Training error : Slot 6.
If i keep cold reboot it, sometimes it passes that step, but all cards are not recognized, only one. And the one recognized doesn't work properly.
I contacted the french support, and it have been headaches until now : They are telling me that card is not compatible with this server (i still don't know why). They doesn't want to support that server!
They told me to upgrade firmwares, what i've done, but it's still not working.
I don't know what to do to have my setup working. I already saw a lot of posts of that type in this forum, so i hope that someone will answer me. I was happy about Dell until then. But i have to admit that i'm really disappointed : french support doesn't seems to have any tech skills. When someone tell you that this card can't work because you don't have a graphic card in the server ... It's demoralizing !
Thanks.