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VRTX, OOB and iDrac

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Hi,

I have a VRTX system with a coupe of M520 blades but having issues accessing the iDRAC and Remote console.

Mid plane, main board and CMC have all been replaced and flashed to newest versions, onboard switch also replaced.

Initial fault was that we could not see the Idrac/remote console or ping in/out from the onboard switch. But, we could connect other devices to the onboard switch and those would talk to each other and also the external network, they could not ping CMC/Blades or onboard switch IP.

After all the parts were replaced, a Dell engineer modified the switch via remote session and set it to have an IP number assigned to the Vlan rather than the OOB. The OOB is no longer in use as the engineer delibrately changed the IP number to be un-usable.

The engineer claims that you cannot have the OOB on the same subnet as the CMC/Switch/Blades. Is this true or is he just giving us a workaround (a poor one at that) rather than fixing the actual fault?

So, I have a nice large server in a remote location that we cannot access the Idrac or remote console of it's blades.

Any advice?

Many thanks

Scott


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