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KVM SIP Not Responding (Offline) after Server Reboot

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Have a weird issue. After a reboot or two of our new servers, we're loosing KVM access to them and the KVM reports the SIPS offline. We’ve verified that there’s no cabling issues by replacing the network cables to the SIPS with new cables, tried rebooting the KVM, disconnecting the network cable and reconnecting them, but they will not come back online. (Screenshot below)

The issue is only resolved by physically unplugging the USB connection for the SIP from the server and reconnecting them. The SIPS appear to have the power LED lit before we have to physically resetting them.

Also, once this happens, reboots take 10+ min for the USB Media search to time to error out and pass on to OS Boot from the the local disks. (Screenshot below)

On our R620 servers, we were running the latest BIOS, 2.1.3, but 2.2.2 is now out. The R620 servers are connected to our 2162DS KVM running the latest firmware of 1.16.0.20726. The USB2+CAC SIPs are connected to the R620s and 2162DS running 1.0.1.13 Application.

Going to try the new 2.2.2 BIOS, but no notes on this issue in the release notes.

Needless to say, this is very annoying and difficult to get to the USB connection in our rack's current configuration.

Any thoughts, comments, or reported repeatability would be appreciated.

 

 


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