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E1245 CPU 2 VIO Regulator failure. Contact Support. E1000 Failsafe voltage error. Contact support.

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dear all, i have a troubleshooting on dell poweredge R910

so, for resolve this problem, I have do this configuration

 

  • Two Processors
  • Two DDR3 RDIMMs in Slots 1 and 2 of Memory Riser_A
  • I/O riser installed
  • One power supply
  • 2.5" SAS backplane (4-drive or 16-drive) installed and connected to system board
  • Control panel connected to system board
  • Power Distribution Board connected to the power supply and system board

1/ if I put the CPU1 and CPU2 the server don’t boot but I have this error on the front display of server:

 

E1245

CPU 2 VIO Regulator failure. Contact Support.

E1000

Failsafe voltage error. Contact support.

 

2/if I put the CPU1 and CPU3, the server start and I can view POST but I have this error:

 

CPU configuration is invalid. Supported populations are CPU1 and CPU2 populated, or all sockets populated.

System halted!

 

I have same message if I put only the CPU1.

 

Please, can I have an help?? our time is really counted

I am available on skype: <ADMIN NOTE:Skype ID removed as per privacy policy>

 


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